Business Intelligence Support

At Nova Era, business intelligence support services are designed for the stage where the implemented structure must remain stable, continue to grow, and stay reliable in practice.

When Do You Need BI Support Services?

  • You have implemented business intelligence services, but they are not being used properly.
  • Changes in processes or systems have disrupted the accuracy of reports.
  • You want to expand BI across the organization without disrupting its structure.
مدل اجرای پشتیبانی bi

What Do You Receive Through Business Intelligence Support Services?

At this stage, the focus is on maintaining data-driven decision-making stability, and throughout this collaboration, these outputs are continuously maintained for you:

Maintaining Data Quality and Trust

For organizations that have recently implemented BI or are experiencing instability:

  • Stabilizing data quality
  • Stabilizing the KPI Dictionary
  • Stabilizing access controls and usage cycles

Updating and Adapting to Changes

As processes or organizational structures change, KPIs and calculation logic are updated so BI does not drift away from reality.

Controlled Expansion

KPIs and dashboards are gradually added without making the system complex or unstable.

Maintaining Governance and Access Control

Access levels, security, and data ownership are maintained and managed throughout organizational changes.

BI Health Reporting

The status of reliability, usage levels, and risks are transparently reviewed and controlled on a regular basis.

Where Do You Start?

We conduct a short review for you to determine the health status of your organization’s BI:

  • Data quality
  • Usage level
  • And risk points

After that, the appropriate support path for your organization’s business intelligence is determined.